Privacy Policy
The terms of this Privacy Policy apply to the website/online store of SE Tehnikakeskus OÜ (hereinafter “SE Tehnikakeskus”) (www.pmkaubamaja.ee). The principles of this Privacy Policy cover the collection, use, disclosure, transfer, and storage of clients’ personal data (hereinafter collectively referred to as “processing”). Personal data is processed only in accordance with the requirements established by law and using all precautionary measures to protect personal data. By using the website, the client confirms their acceptance of this Privacy Policy.
Processing of Personal Data
The data controller for the online store www.pmkaubamaja.ee is SE Tehnikakeskus OÜ (registration code 11102347), located at Nulu Street 1, Sauga Borough, Tori Municipality, Pärnu County 85008
What Personal Data is Processed
First and last name
Personal identification code
Phone number
Email address
Residential and/or delivery address
Bank account number
Data related to purchases and payments (purchase history)
IP address for electronic channels
Customer support information
Purpose of Processing Personal Data
Personal data is used to manage customer orders and deliver goods.
Purchase history data (purchase date, product, quantity, customer data) is used to prepare an overview of purchased goods and services and to analyze customer preferences.
Bank account numbers are used to refund payments to the customer.
Personal data such as email, phone number, and customer name is processed to resolve issues related to the provision of goods and services (customer support).
The user’s IP address or other network identifiers are processed to provide the online store as an information society service and for web usage statistics.
Legal Basis
Personal data is processed for the purpose of fulfilling the contract concluded with the client.
Personal data is processed to fulfill a legal obligation (e.g., accounting and resolving consumer disputes).
Data processing is based on the client’s consent for sending marketing messages.
Recipients of Personal Data
Personal data is disclosed to the online store’s customer support to manage orders, purchase history, and resolve customer issues.
Name, phone number, and email address are disclosed to the transport service provider selected by the client. For courier deliveries, the client’s address is also shared.
Personal data may be transferred to IT service providers if necessary for the functionality of the online store or data hosting.
Security and Access to Data
Access to personal data is granted only to online store employees who need it to resolve technical issues related to the use of the online store and to provide customer support.
The online store implements appropriate physical, organizational, and IT security measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized access, and disclosure.
Personal data may be shared with authorized processors (e.g., transport service providers and data hosting providers) under contracts with the online store, which require the processors to implement adequate protection measures.
Accessing and Correcting Personal Data
Personal data can be viewed and corrected in the user profile of the online store. If the purchase was made without a user account, data can be accessed through customer support.
Withdrawal of Consent
If personal data is processed based on the client’s consent, the client has the right to withdraw consent by notifying customer support at info@pmkaubamaja.ee. Registered clients can also manage consent via their user account.
Retention
Personal data is deleted upon closing a customer account, except when required for accounting purposes or resolving consumer disputes.
If a purchase was made without a customer account, purchase history is retained for three years.
In disputes related to payments and consumer issues, personal data is retained until the claim is fulfilled or the statute of limitations expires.
Personal data required for accounting is retained for seven years.
Deletion
To delete personal data, contact customer support at info@pmkaubamaja.ee. Requests are processed within one month, specifying the period for data deletion.
Data Transfer
Requests for transferring personal data submitted by email are processed within one month. Customer support verifies identity and provides information about the personal data to be transferred.
Direct Marketing
Email, address, and phone number are used to send direct marketing messages if the client has given consent. Clients who do not wish to receive such messages should contact customer support at info@pmkaubamaja.ee. Registered clients can manage consent through their user account.
Dispute Resolution
Disputes related to the processing of personal data are resolved through customer support (address: Nulu Street 1, Sauga Borough, Tori Municipality, Pärnu County 85008; email: info@pmkaubamaja.ee). The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).
Contact Information
SE Tehnikakeskus OÜ
Nulu tn. 1, Sauga village, Tori parish, Pärnu County, 85008
info@pmkaubamaja.ee
+372 5668 7957
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